Diving Star Privacy Policy

This policy explains how Diving Star collects, uses, and protects guest information when you contact us, request a booking, register an account, or browse our website.

Last updated: March 27, 2026. This page is written for Diving Star operations in Hurghada, Red Sea, Egypt, and is intended to give guests a clear practical explanation of how their data is handled.

What We Collect

Information we may receive from guests

Name, email address, phone number, nationality, and other contact details you submit in forms.
Booking details such as dates, dive plans, course interest, participant count, hotel area, and add-ons.
Account data you enter when registering on the site.
Information related to dive experience, certifications, and practical trip requirements when needed.
Technical website data such as browser type, device information, and standard usage logs.

How We Use It

Why Diving Star uses guest data

To answer booking questions and prepare daily diving, intro diving, snorkeling, and course requests.
To organize schedules, boat planning, hotel pickup coordination, and guest communication.
To confirm availability, pricing, and operational details before a booking is finalized.
To manage guest accounts, booking history, and service follow-up when the site provides those tools.
To improve the website, content quality, and booking experience.

When We Share Data

Limited operational sharing only

With trusted service providers when needed to operate the website or process bookings.
With internal staff handling reservations, guest support, training, and trip logistics.
When required by law, regulation, or legitimate safety and operational obligations.
We do not sell guest personal data as a commercial product.

Retention And Security

How we protect and keep information

Diving Star takes reasonable steps to protect guest information against unauthorized access, misuse, or loss. We retain information only for as long as it is useful for guest communication, booking operations, account-related services, record keeping, or legal and administrative needs.

No online system can guarantee absolute security. For that reason, guests should avoid sending unnecessary sensitive personal information through public or unsecured channels.

Guest Choices

Your rights and contact options

You may contact Diving Star to request access, correction, or deletion of information we hold about you.
You may ask us to stop non-essential communication related to marketing or follow-up.
You may choose not to submit optional information, though that can limit booking or support handling.

For privacy questions, guests can contact Diving Star directly at `[email protected]` or by phone at `+20 106 401 8818`.